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When Trust Heals: The Hidden Neurobiology of Connection

August 28, 20256 min read

In today's world of trauma-informed care, polyvagal theory, and brain-based psychotherapy, relational trust is no longer just a nice idea or therapeutic ideal. It’s being recognized as a core biological force, something hardwired into us that shapes how we manage emotions, feel safe with others, and even stay physically healthy.

This post explores how trust works not just emotionally, but neurologically, how it affects our nervous systems, and how we, as therapists and relational beings, can intentionally build it, both in the therapy room and in everyday life.

Do you want to see a story of how a couple is Better After Betrayal? Watch here.

How Your Nervous System Tells You Whether You’re Safe or Not

Neuro-regulation is your body’s way of staying balanced and responding to the world around you. It’s how your nervous system keeps you stable in the face of stress or change. The two main systems at play are the sympathetic (think fight-or-flight) and the parasympathetic (rest-and-restore).

When we’re out of balance, stuck in chronic stress, anxiety, numbness, or collapse, that’s dysregulation. But what many people don’t realize is that regulation isn’t just a solo job. We’re wired to regulate in connection with others.

You can see this clearly in babies: they depend completely on caregivers to calm and soothe them. But co-regulation doesn’t stop with childhood. As adults, our closest relationships, including those with therapists, continue to shape our nervous system responses.

Trust Is More Than a Feeling. It’s a Biological Need

At its core, trust is the nervous system’s way of saying: “You’re safe here.”

When we trust someone, our heart rate slows, our breathing deepens, digestion improves, and the part of the brain that handles logic, empathy, and decision-making lights up. This happens automatically, often before we’ve even thought about it.

Dr. Stephen Porges, creator of Polyvagal Theory, calls this our "neuroception" of safety—a subconscious body-based process that helps us decide if someone feels safe or not.

In this way, trust is deeply somatic. It’s not just a belief; it’s a whole-body experience.

Synchronizing Hearts and Minds: The Neuroscience of Safe Relationships

When trust is strong in a relationship, whether it’s with a therapist, partner, friend, or colleague, our nervous systems actually sync up. We co-regulate in real time. Research shows this in powerful ways:

  • Heart rhythms align in securely attached couples

  • Therapists and clients unconsciously mirror facial expressions and tone

  • Children held by calm caregivers show lower stress hormone levels

  • People recover emotionally faster from conflict when they feel safe

These aren’t just “nice” moments. They’re transformative. They help rewire the nervous system, making healing from trauma, emotional regulation, and secure bonding possible.

Why Old Wounds Still Hurt: A Body-Based Look at Relational Trauma

When trust is broken, through betrayal, neglect, or abandonment, our nervous system loses its most effective tool for regulation.

Neuropsychologist Dr. Allan Schore calls this a “shattered intersubjective field.” That’s a technical way of saying that when someone we depended on for safety becomes a source of pain, the entire relational foundation of our nervous system is disrupted.

This often shows up as:

  • Chronic anxiety or shutdown

  • Trouble with closeness or intimacy

  • Physical symptoms like fatigue or digestive issues

  • Unstable or confusing attachment patterns

But here’s the hopeful part: what was hurt in relationship can also be healed in relationship. As Harville Hendrix puts it, “what was broken in relationship can only be healed in relationship.”

Rebuilding trust isn’t just emotionally powerful; it’s biologically necessary.

The Therapist as Safe Haven: Co-Regulation in the Therapy Room

In many cases, the therapeutic relationship isn’t just the context for healing—it is the healing.

When a therapist offers steady, attuned presence, and helps clients or couples do the same for each other, it creates the conditions for the nervous system to shift out of old patterns and into new ones.

Here’s what’s happening under the surface:

  • The prefrontal cortex (the brain’s control center) starts to come online

  • Areas like the insula and anterior cingulate help clients feel and name emotions

  • The therapist’s nonverbal attunement helps regulate the client through body-to-body communication (what Schore calls “right-brain-to-right-brain” connection)

Over time, these repeated, emotionally meaningful experiences can begin to revise internal beliefs about safety, worth, and connection.

What This Means for Therapists, and the People They Help

1. Before Change Comes Safety
Clients can’t process trauma or shift old patterns if their nervous system doesn’t feel safe. Without trust, even well-intentioned therapeutic work can overwhelm rather than heal.

2. Calm Is Contagious
The therapist’s nervous system becomes a tuning fork for the client. Eye contact, tone, pacing, and posture all send subtle but powerful messages. When therapists regulate themselves well, they help regulate others.

3. Healing at the Right Speed
Therapists must adjust the intensity of emotional work to match the client’s capacity, what’s called the “window of tolerance.” Healing doesn’t happen in dramatic breakthroughs, but in micro-moments of safety and repair.

4. Real Trust Comes From Repair, Not Perfection
Misattunements are inevitable. What builds trust is how we respond to them. Being present, curious, and accountable in the face of relational rupture fosters both safety and neuroplasticity.

5. Synchrony Is a Powerful Tool
Matching breath, tone, and rhythm with a client—when done consciously and ethically—can deepen co-regulation and rebuild relational trust. Therapists trained in somatic approaches can use these tools to great effect.

It’s Never Too Late: The Brain’s Capacity to Heal Through Connection

The latest neuroscience confirms what many therapists have long sensed: adult attachment can change.

Repeated experiences of safety and connection literally reshape the brain—especially areas like the prefrontal cortex, insula, and limbic system. These shifts don’t just change how we think; they change how we feel, how we relate, and how we live.

In short: trust heals. Not in theory, but in the tissues. Through co-regulation, clients begin to build new body-based memories of safety; memories that don’t rely on words, but on felt experience.

Over time, this creates stronger emotional resilience, better relationships, and a deeper sense of self-worth.

Begin the Journey Back to Trust

Whether you’ve been supporting others through betrayal, or navigating the heartbreak yourself, healing begins with understanding what trust really is.

Better After Betrayal is a free, self-paced CE course for those who help others, and anyone ready to explore the science and soul of rebuilding trust after trauma, infidelity, or emotional pain.

Grounded in relational neuroscience and real-world compassion, this course offers a new perspective of trust; and new hope for relationships.

Whether you’re a therapist or someone looking for hope in your own healing journey, you’ll discover the surprising truth: Trust isn’t just something you have, it’s something you build.

Start the free course today.

References

  • Cozolino, L. (2014). The Neuroscience of Human Relationships: Attachment and the Developing Social Brain. Norton.

  • Ogden, P., Minton, K., & Pain, C. (2006). Trauma and the Body: A Sensorimotor Approach to Psychotherapy. Norton.

  • Porges, S. W. (2011). The Polyvagal Theory: Neurophysiological Foundations of Emotions, Attachment, Communication, and Self-Regulation. Norton.

  • Schore, A. N. (2003). Affect Dysregulation and Disorders of the Self. Norton.

Siegel, D. J. (2012). The Developing Mind: How Relationships and the Brain Interact to Shape Who We Are. Guilford Press.

By Steven Dromgool, MCouns, MNZAC is the Director of Relate Counselling and the only NZ therapist trained in the top five approaches to couples therapy and the lead author of Presence Oriented Relationship Therapy – an advanced integrated approach to working with couples. He has worked with couples for over 2 decades.
His approach is to empower couples with tools to communicate effectively so that they can feel safe, loved, and desired. He has a special interest in working with couples preparing for marriage and restoring lost connections. Steven also runs full-day and multi-day intensive therapy sessions (email admin@relate.online). Working with Steven typically starts with an assessment to develop an action and progress plan and also to see if additional or alternate resources are required.
Steven’s approach combines practical guidance and coaching in a warm and safe environment, along with teaching about the ‘hows’ and ‘whys’ of building love. Steven also works with singles who want to prepare themselves to be in committed relationships or who are recovering from past relationship hurts. He is also very keen to work with couples preparing for marriage to help them avoid years of unnecessary pain and disappointment by building love well in the first place.
Steven traveled around the world to train under experts including Harville Hendrix, John and Julia Gottman, Stan Tatkin, Maya Kollman, Ellyn Bader, and Peter Pearson. He has been actively involved in promoting and linking therapeutic and brain science insights to produce more powerful and integrated connection solutions. Steven led the Relate team in developing PORT (Presence Oriented Relationship Therapy), New Zealand’s first integrated approach to working with couples. His collaboration with other passionate international clinicians led him to be a contributor to HEART Humanistic Existential Approach to Relationship Therapy – the first evidence-based couples therapy training modality.

Steven Dromgool

By Steven Dromgool, MCouns, MNZAC is the Director of Relate Counselling and the only NZ therapist trained in the top five approaches to couples therapy and the lead author of Presence Oriented Relationship Therapy – an advanced integrated approach to working with couples. He has worked with couples for over 2 decades. His approach is to empower couples with tools to communicate effectively so that they can feel safe, loved, and desired. He has a special interest in working with couples preparing for marriage and restoring lost connections. Steven also runs full-day and multi-day intensive therapy sessions (email [email protected]). Working with Steven typically starts with an assessment to develop an action and progress plan and also to see if additional or alternate resources are required. Steven’s approach combines practical guidance and coaching in a warm and safe environment, along with teaching about the ‘hows’ and ‘whys’ of building love. Steven also works with singles who want to prepare themselves to be in committed relationships or who are recovering from past relationship hurts. He is also very keen to work with couples preparing for marriage to help them avoid years of unnecessary pain and disappointment by building love well in the first place. Steven traveled around the world to train under experts including Harville Hendrix, John and Julia Gottman, Stan Tatkin, Maya Kollman, Ellyn Bader, and Peter Pearson. He has been actively involved in promoting and linking therapeutic and brain science insights to produce more powerful and integrated connection solutions. Steven led the Relate team in developing PORT (Presence Oriented Relationship Therapy), New Zealand’s first integrated approach to working with couples. His collaboration with other passionate international clinicians led him to be a contributor to HEART Humanistic Existential Approach to Relationship Therapy – the first evidence-based couples therapy training modality.

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